Privacy Policy

1. Introduction

Himayu Care ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website himayucare.com or place an order with us. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, billing and shipping address collected when you place an order or contact us.
• Payment information — payment details processed securely through our payment partners (Shopify Payments / PayU). We do not store your card details.
• Usage data — pages visited, time spent on site, browser type and IP address collected automatically via cookies and analytics.
• Communications — messages you send us via email or contact forms.

3. How We Use Your Information

• To process and fulfil your orders and send order confirmations.
• To communicate with you about your order status, shipping and delivery.
• To respond to customer service queries and support requests.
• To send promotional communications (only if you have opted in).
• To improve our website, products and services.
• To comply with legal obligations under Indian law.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

• Logistics partners — for order shipping and delivery.
• Payment processors — Shopify Payments / PayU for secure transaction processing.
• Analytics providers — such as Google Analytics to understand website usage.
• Legal authorities — if required by law or court order.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings; however, some features of the website may not function correctly without them.

6. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal information during transmission. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations and resolve disputes. Order records are typically retained for 7 years as required under Indian accounting laws.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal requirements.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at himayucare@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: